We’re right here to help you put your people first and help manage your teams’ diabetes care needs.

At Univera Healthcare, we understand that your employees living with diabetes affects every aspect of their life. Managing diabetes well is important for not only helping them stay healthy to avoid complications, but also manage health care costs for your business. That’s where we come in with our diabetes management program that puts people first. We’ve designed a program that addresses each employees’ personal needs, focusing on the challenges they struggle with the most, because everyone’s health journey is different.  

Why is Diabetes Care Management so Important for Employers?  

Diabetes doesn’t just affect your team outside of office hours, it’s an ongoing condition that needs time and energy to manage on a daily basis. This is where proactive diabetes care programs from Univera Healthcare comes in—not just for the benefit of the employees but for employers who want to foster a healthier, more productive workplace.

The numbers are the proof:

• Employees who engage with our Diabetes Care Management program are nearly 94% more comfortable following their health care provider’s recommendations
• Employers average cost avoidance is approximately $362 per member per month
• Employees and employers benefit from significant time and cost savings, with a 45% reduction in Emergency Department visits and a 54% decrease in inpatient hospitalizations

How Univera Healthcare Supports You and Your Employees

• Care Management Program
  • Our comprehensive identification model provides personalized outreach and comprehensive engagement strategies that meet your employees where they are.
    • Identification: Through a combination of referrals, management reports, and sophisticated data analytics, we identify members with gaps in care and proactively reach out to members meeting specific criteria.
    • Outreach: Our on-staff Diabetes Care Management Team coordinates with one another – and our provider network – to deliver the right level of support and guidance to meet each employee’s needs. This team includes:
      • Registered Nurses, Registered Dietitians, Licensed Social Workers, Pharmacists, Physical Therapists, Medical Directors, Respiratory Therapists, Certified Diabetes Care and Education Specialists¹
    • Engagement: A case manager works with the on-staff clinical team, assessing the whole person to develop a personalized care plan to each employee’s unique needs, including identifying high dollar drug utilization, behavioral health needs, barriers to care and coordination with their providers.
• Integrated Medical and Pharmacy
  • Diabetes is a health condition that can get expensive as costs add up through doctor visits and prescriptions. Our model is built to bring all your benefits together, providing an integrated and holistic approach to health care by leveraging medical and pharmacy data. When medical and pharmacy teams are working collaboratively, it’s proven that the best care, while driving towards the lowest cost, can be delivered.
  • The average business saves $32 per diabetic member per month with our programs:
    • Pharmacy Concierge: $16.74 per diabetic member per month
    • Pharmacy Utilization Management: $8.81 per diabetic member per month
    • Accountable Cost and Quality Agreements: $6.69 per diabetic member per month

• Enhanced Education Program
  • For those who need a higher-touch level of support, in addition to our standard Care Management Team we also have Certified Diabetes Care and Education Specialists (CDCES) on staff. The CDCES offer personalized coaching, clinical support, and a structured education curriculum based on American Association of Diabetes Educators (AADE7), engaging member who are newly diagnosed and who have poorly managed conditions.

Help Give Your Employees Control to Manage their Diabetes

When employers support their employees with diabetes, everybody benefits. Employees gain access to the resources they need to manage their health, leading to fewer missed days and better productivity. Employers, in turn, see reduced health care costs, improved employee morale, and a stronger company culture built on inclusivity and support.

To learn more about how you can support your employees and their diabetes care management needs, download the resources below.

Download the Diabetes Care Management Toolkit >>

Wellframe is an independent company that provides a health and wellness support mobile app to Excellus BCBS [Univera Healthcare] members.

Outcomes data is based on full year 2022 claims experience for members engaged in CM/DM with a primary diagnosis of Diabetes, using a Pre/Post methodology.

Member reported satisfaction outcomes are based on 2023 CM/DM satisfaction surveys sent at time of case closure and represent members engaged in Chronic condition/Disease Management.

Health Plan Commercial Rx Book of Business (BoB) Data, these are averages based on BoB data and are not guarantees.

¹Available to all fully insured group plans. Buy-up for self-funded and minimum premium groups

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